1. Make sure M-Pesa is active on your number
2. Confirm you have sufficient balance
3. Dial *334# to check for pending prompts
4. WhatsApp us with your phone number and course name

🎓 Paid but not enrolled?

1. Wait 5 minutes and refresh the page
2. Log out and log back in
3. WhatsApp us your payment reference — we will manually enroll you within 1 hour

📜 Certificate not downloading?

1. Complete 100% of the course first
2. Use Chrome or Firefox browser
3. Email us your name and course — we will send it directly

🔑 Forgot your password?

1. Click Log In on the homepage
2. Click Forgot password
3. Enter your email to receive a reset link
4. Check your spam folder too

Reach us on any platform

💬 WhatsApp 📧 Email 📞 Call